What kind of support do you provide with your web hosting?

Web Hosting

We provide phone and email-based support and take calls on our business line during business hours. We do not offer live phone support beyond that, and we do not provide live chat. What sets us apart is that we have in-house Server Administrators — something most companies do not have — and we have managed our own web hosting since 1999 rather than outsourcing it. That makes us a premium choice with faster turnaround when something needs attention. There is no "Press 2 for tech support" on our main line; you reach real people who know your site.